Your customers have in their hands, rather in their lips, the reputation and prestige of your business, if your customers are served after long waits and with disgust, they receive cold meals, all this will have even more weight for them, than the quality of its products.
Who goes back to where he was not treated well? Aside from not coming back, everyone I meet will know.
No matter how much investment you make in advertising, person-to-person referrals will carry more weight.
Knowing this, in Amazonas365:
We make sure that your customer’s waiting times are minimal.
Detect the processes that generate delays, and we suggest improvements for these situations and everything that may affect the perception of your establishment to your customers.
Take care that the behavior of your staff in front of your customers is appropriate.
Make sure that person-to-person references are always positive.
You will always have your clients insured and person-to-person referrals will always be positive.
But how is it possible? In our post about our analytical monitoring, we explain a little more about our innovative service, where our team, equipped with artificial intelligence and human supervision, supervises all processes, with special emphasis on all that affect customer service, using the cameras that you already have in your facilities, during the necessary time in your premises, available 24 hours a day.
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To have this and more benefits that Amazonas365 provides in your location, contact us.
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